At the beginning of May of 2017, ASQ had the WCQI in Charlotte, NC (never been to Charlotte before, thought it was a beautiful city).
The conference has several keynote speakers addressing a wide range of topics. It also has over 100 presentations on these key focus areas:
- Focus on the Customer
- Quality Fundamentals
- Quality as a Competitive Advantage
- Operational Excellence.
This post is a summary of the sessions and keynote speakers which Scott Bensen attended.
Opening Keynote: Jeremy Gutsche.
This was a good talk.