Dr. W. Edward Deming

One of his most restated quotes is:

In God we trust, all others require data.

This insightful statement sits at the heart of a sustainable continuous improvement (CI) journey.  It is a true today as it was long ago when he first stated it.  Likewise, Dr. Deming’s 14 points are just as pertinent. They incorporate leadership and the organizations’ culture into CI.

Dr. W. Edward Deming